各位島民, 我今天收到網上行信件, 以為是宣單張, 原想丟棄, 好彩我看了一看,
發現是通知我因成本上漲, 由11月起, 費用調整為HK$218, 我原來帳戶每月為HK$163(沒合約)升幅達34%, 大坪居民享有速度有限, 請問各島民有否收到此通知, 是否可介紹其它網絡商給我, 謝謝幫忙!

**請問各參選區議員人事有否關注大坪或南丫島的電訊網絡呢?

下??未收到信.咁貴?
我都住大坪..

_________________
GreenLammaGroup綠南Y小組
http://www.facebook.com/group.php?gid=28530209604

就係我地住大坪, 就要俾PCCW蝦 你要小心唔係信來架, 係一張彩色卡紙, 我打去問PCCW, 問佢俾乜服務我個地址, 咁多年都係得3M, 想看NOW TV都唔得啦, 真係叫佢去死 , 佢話通漲喎, 其他人都加緊, 我係慢d果一批, 我打去香港寬頻問, 佢都係$117, 100m但只限大街有, 我地大坪就慘, 高清收唔到, 仲要俾PCCW搶.....D區議員做乜假, 我搬入來20年都無改善, 真係受夠啦

可否聯手向PCCW施壓?

不如引入香港寬頻重好啦！多一間公司跟pccw競爭，價錢咪唔會加囉！

我住的模達，是完全收唔到手機訊號，亦都只可以使用PCCW上網，但我那邊暫未收到加價通知，亦都睇到NOW TV。

其他大坪的居民收到了加價通知沒有？

和記寬頻在南丫島是沒有服務, 香港寬頻在大坪也沒有服務, 大坪只有PCCW及數碼通(用無線上網方法), 穩定只有PCCW, 所以就助長PCCW架加幅, 市區D服務就平好多, 90幾元就有上網加電話, 我成日講住係南丫島架人唔窮架, 付D服務費, 買日用品同飲食都貴過市區, 可惜我間屋係買架, 如果係租我都走啦

PCCW係同我講因為有通漲, 幾年無加我月費, 所以要加, 我問佢俾左D乜服務我, 想快D都唔得, 仲要加我錢, 佢竟然話米都加啦, 佢都無變, 類似唔通你唔食架意思,
真係火到來.....

我問同事香港無加價.是否只是LAMMA?

未來公平競爭法立法，應要加入一些對自然壟斷的一些限制條款，例如價格上限。

South China Morning Post
CITY1 | CITY | By Amy Nip 2011-10-22

PCCW dials up rage with broadband price increase

Month-to-month subscribers slapped with 30 per cent hike; supermarket coupons for those who sign deals

Users of PCCW's internet service, Netvigator, have voiced anger at an announced price increase of more than 30 per cent for people who pay on a monthly basis.

Users have received a letter informing them of the biggest increase in years - a monthly rate of HK$218, up from HK$150. The change applies to those who have not signed a long-term contract with PCCW but pay month by month.

The letter touts Netvigator's 98 per cent network coverage and awards it has won, then goes on to say: "We regret that because there has been a substantial increase in our costs, price adjustments for some of our services have become necessary."

Ian Watson, who lives on Lamma Island, used to pay HK$162 a month. He is angered at having to pay about 35 per cent more.

"I pay HK$218 for three megabits per second," Watson said. "Those in Taikoo Shing pay HK$266 and get 300Mbps."

Data transfer rates are much slower in small establishments than high-rise buildings because few users share the costs of setting up the infrastructure.

Other users have posted their grievances online. One who lives in an old, stand-alone building in Kwun Tong wrote in a forum that he had no other service providers to choose from. Another wrote that he had submitted a complaint to the Consumer Council, saying that tens of thousands of people living in old blocks or remote areas have no choice but to stick with Netvigator.

According to a PCCW hotline, the new rate of HK$218 per month applies to 6Mb or 8Mb plans. Affected users are urged to sign an 18-month contract. Those who do still have to pay HK$218, but get a HK$400 Wellcome supermarket coupon.

"These are normal commercial activities," a PCCW spokeswoman said. "We need to take into consideration the costs and the market situation when reviewing our tariff plans."

PCCW competitor i-Cable offers a service to only part of Lamma, a hotline staffer said. A 24-month contract with that company costs HK$80 per month for a 10Mb plan and HK$149 for a 50Mb plan.

Hong Kong Broadband does not offer service on the island. Its website lists different prices for various estates, with 100Mb services starting from about HK$169 a month.

Connie Lau Yin-hing, the council's chief executive, said she would not comment on individual cases. Consumers had the freedom to choose services considered to offer good value for money, she said.

Service providers would fail in their social responsibility if they imposed a fare hike on consumers left without a choice, she added.

蘋東日報 網上行鬼祟加價五成
南丫島居民無得揀　直斥無良
【本報訊】電盈屬下網上行陰濕大幅加價，日前郵寄一張看似是宣傳單張的卡紙，到末段才寫着加價，月費由下月起將由 140至 150元，大加五成至 218元，大量客戶批評其做法鬼祟兼加價無理，有住南丫島無其他寬頻選擇的用戶怒斥被迫硬食。即使有選擇的用戶亦指出，終止服務要提前一個月通知，惟今次通知客戶卻只有 10天，做法極不公平。電訊管理局證實，接獲 2宗投訴。

居於旺角的陳先生說，自己是網上行多年用戶，目前並無長約在身，是逐月計月費 149元，但在本月 19日，他突然收到一張網上行寄來的硬卡單張，因為看似宣傳網上行的功能、服務，所以最初無理會，子女其後細看，始發現內文末段原來是通知客戶，下月將會加價至 218元。他批評手法鬼祟，「咁大間公司，用呢啲手段，等你唔覺，下個月就畀信用卡過咗數」。他打算終止服務，但職員卻表示，需要在一個月前通知，他認為電盈通知客戶只得 10多天，故做法不公，已向消委會投訴，並已轉用其他寬頻供應商。

取消服務須先等表格

網上行寄予客戶的單張，驟眼看似普通宣傳單張，要細看才發現是加價通知（藍線示）。

另一名家住荃灣舊樓的黃先生，亦因為不忿電盈通知加價做法鬼祟，故致電熱線查詢，獲經理回覆一定要加價。他遂要求取消服務，但卻要先等電盈寄表格來，他擔心有不少長者或未有留意而中招，直斥該公司無良。居於南丫島的黃先生指島上無其他寬頻電訊商提供服務，故變相逼島上居民接受 50％的加幅。消委會總幹事劉燕卿批評有關做法非常差，應清楚向客戶交代加價，並給予足夠時間客戶考慮是否繼續使用服務。

違反守則無任何懲罰

電訊管理局表示，根據今年 7月生效的《電訊服務合約業界實務守則》，如供應商要加價，須使用合理方法，及在有關更改生效前不少於 30天通知受影響客戶，而客戶即使在少於 15天前通知終止合約，都毋須就終止合約承擔任何費用。惟該守則屬自願性，違反也沒有任何懲罰。至於有關通知客戶加價的手法，該局指守則無具體規定版面設計，但內容應清晰及容易明瞭。
電訊盈科發言人表示，網上行多年來一直沒有加價，由於成本顯著上升，故在檢討收費時需考慮成本及市場狀況調整某些收費，是商業市場的正常活動，希望客戶諒解；惟電盈未有回應加價通知期不足，及加價通知不清晰等投訴。

laulau, PCCW咁大間公司, 它要加價或減價, 要在南丫島攪什麼推廣優惠都是PCCW行政上的事, 只有公司的董事才能決策, 區議員既不是公司的股東又不是決策人, 為何可以叫PCCW不加價呢???正如電燈也是. 南丫島D商店, 餐廳加價也是, 區議員去買野, 食飯都是一樣比同我們一樣的金額, 她可以不用付款嗎??? 對她公平一點吧。

http://hk.apple.nextmedia.com/template/ ... d=15741498

我打左去問了, 如現時沒有合約的就由11月份起加價, 有合約的就完左約再通知是否要加價, 按時有信通知的。今次加價不止是南丫島, 是所有用緊PCCW的客戶, 所以應該理性一點去處理, 不要什麼事都關區議員事, 她也是人。

如有問題可致電2883 4895, 有專人接聽的。

點解你要咁講, 區議員係為社區服務, 我唔係話專針對佢, 我只是說明南丫島大坪村情況, 作為區議員是否應協助改善區內環境, 往大坪村山路都加左扶手, 聽說也是區議員幫忙, 請不要亂加罪名在我身上, 你要幫別人爭取選票, 不要利用我

laulau, 如果你覺得我是話你, 我say " sorry", 我只係希望市民不要將所有野都推在區議員一人身上而已, 沒有其他意思的。不論是大坪村, 就是榕樹灣, 我都希望快d改善寬頻的速度。

我都打左去香港寬頻 (3498 3498) 問, 他們回覆我南丫島未有覆蓋, 大街都未有, 只知PCCW是獨市生意。我話有人都打左來問, 話係$117, 100m但只限大街, 他們回覆: 大街都沒有, 但他們現在都在申請中...可能遲D有, 但未知時間表。

我話cut.佢地仲要郵寄張表格我.寫完寄返比佢仲要收多1個月錢.
用又死唔用又死.....

我個朋友住大街佢話pccw打比佢$158上網24個月合約.
但是打比pccw佢話無啦....????

今日打上PCCW問,佢話,由今個月(11)開始已經要收$218.我都無收到信,佢話send 左email.
如續18個月約.會送$400.超市現券.
如唔用佢地,咁有無其他撰擇???

_________________
GreenLammaGroup綠南Y小組
http://www.facebook.com/group.php?gid=28530209604

沒有人會滿意的回應 !!