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 Post subject: Broadband Internet
PostPosted: Sat Sep 13, 2014 5:28 pm 
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Is it just me who has connection issues on lamma? I get a 3.06 download and 0.55 upload in tai peng. is this normal? it seems crap.


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 Post subject: Re: 'Broad'band internet
PostPosted: Sat Sep 13, 2014 8:21 pm 
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That's a very good and fast connection speed for Lamma. These are the fastest speeds you can get ANYWHERE on all of Lamma by broadband.

Only faster options are mobile 3G or 4G, but they're not simple enough yet to set up for your desktops, used only by a few Lamma techies so far.

Try a Wifi connection to your 4G mobile set up as a Wifi Hotspot and check the speed you can get.
I get over 20 Mbps this way, but use it occasionally only for large downloads, for various reasons.

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 Post subject: Re: 'Broad'band internet
PostPosted: Sat Sep 13, 2014 8:26 pm 
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See "Internet speed test -- post your results"
Follow the instructions in the first post, use the LA server, and add your results.

Mine is "Grade F: slower than 95% of Hong Kong".


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 Post subject: Re: 'Broad'band internet
PostPosted: Tue Sep 16, 2014 5:49 pm 
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Thanks Pacific Century CyberWorks! Lamma's 3 Mbps would have nearly made that chart. Perhaps PCCW's own 'broadband' TV service actually reaches the Philippines' or Laos' blazing average speed thanks to some network priority tweaks...

I suppose the profits Richard Li & Co have pocketed from their monopolies, comms swindles and luxury residential complexes like the Cyberport (let's thank the generous HK gov't too) remain too small for PCCW to afford upgrading the antiquated 'broadband' setup of HK's third largest island.

Lastly, thanks to all the rafaelhuis of HK government and OFTA without whom it would not have been possible.

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Last edited by pit on Wed Sep 17, 2014 3:28 pm, edited 1 time in total.

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 Post subject: Re: 'Broad'band internet
PostPosted: Tue Sep 16, 2014 7:59 pm 
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pit wrote:
I suppose the profits Richard Li & Co have pocketed from their monopolies, comms swindles and luxury residential complexes like the Cyberport (let's thank the generous HK gov't too) remain too small for PCCW to afford upgrading the antiquated 'broadband' setup of HK's third largest island.


There's no competition, so they don't need to. Just let it get slower and slower as it gets more overloaded, and charge more and more.

Hutchison could wipe the floor with PCCW if they plugged in the fibre they laid all over the village four fucking years ago -- half the price, 30 times the speed. But they can squeeze more out of mobiles, 4G whatever, so they leave it dark.

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 Post subject: Re: 'Broad'band internet
PostPosted: Mon Sep 22, 2014 8:08 pm 
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Alan wrote:
There's no competition, so they don't need to. Just let it get slower and slower as it gets more overloaded, and charge more and more.

Hutchison could wipe the floor with PCCW if they plugged in the fibre they laid all over the village four fucking years ago -- half the price, 30 times the speed. But they can squeeze more out of mobiles, 4G whatever, so they leave it dark.


Right. Concepts like "network neutrality" or "competition law" exist in Hong Kong only as something for the monopolies to successfully pre-empt - in close cooperation with the administration (HK government for Business and Beijing).

The paper "Network neutrality: Hong Kong's perspectives" (2011) (PDF) sums it up like this:

Quote:
In conclusion, the existing laws in Hong Kong including telecommunications regulation, competition law and consumer protection law, are not sufficiently capable of addressing problems arising from discriminatory practices if found to be market failures that justify regulatory intervention.


Regulatory intervention? In Hong Kong?

With the HK administrations being hand-picked for the foreseeable future by Beijing together with Hong Kong's top corporations it doesn't look very likely that things will improve any time soon.

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 Post subject: Re: 'Broad'band internet
PostPosted: Wed Sep 24, 2014 11:31 am 
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HK internet is the most messed up I've encountered not least for their disingenuous advertising.

Even Smartone promote this for their data services

'Enjoy FUP Unlimited Data for an additional HK$128 per month! Under FUP (Fair Usage Policy), when monthly data usage reaches 6GB or 10GB, data service continues without speed throttling or data capping, but access to network resources will be given lower priority and data service experience may be affected.'

They're basically asking you to cough up an additional HK$128/mnth for nothing.


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 Post subject: Re: 'Broad'band internet
PostPosted: Wed Sep 24, 2014 1:16 pm 
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adamk wrote:
They're basically asking you to cough up an additional HK$128/mnth for nothing.


They tie themselves in knots trying not to say what the limits are.

I think it means if you don't pay this, you will be subject to a data cap and may be throttled (from "network resources", i.e., Internet access) as if you exceed it.


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 Post subject: Re: 'Broad'band internet
PostPosted: Fri Mar 27, 2015 10:52 am 
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I learned something rather interesting yesterday (maybe others already know this, but...) the HGC Broadband cable that was laid on Lamma several years ago is for the use of HK Electric's Power Station, and not for the use of Lamma Residents.
This news was conveyed by the guy who, yesterday 26th March '15, was standing close to the ATMs, selling NOW tv etc, and in answer to my question of 'When might we get broadband internet on Lamma?'
Perhaps HKE paid for the cable, but I wonder if they might be persuaded to open their cable to the rest of us?


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 Post subject: Re: 'Broad'band internet
PostPosted: Fri Mar 27, 2015 12:41 pm 
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denisw wrote:
I learned something rather interesting yesterday (maybe others already know this, but...) the HGC Broadband cable that was laid on Lamma several years ago is for the use of HK Electric's Power Station, and not for the use of Lamma Residents.
This news was conveyed by the guy who, yesterday 26th March '15, was standing close to the ATMs, selling NOW tv etc, and in answer to my question of 'When might we get broadband internet on Lamma?'
Perhaps HKE paid for the cable, but I wonder if they might be persuaded to open their cable to the rest of us?


This guy was a PCCW salesman, and they are, on the whole, immoral lying scumbags.
He just wanted you to forget about it and sign with him.
They know nothing except how much commission they earn.

HKE already had its private data cable alongside the power cable to HK many years ago. Why would they run a dead-end cable under the streets of Yung Shue Wan, that goes all the way out to the library, and everywhere else?
That must have cost millions.

The access points are all marked "HGC Broadband", same as the ones all over HK urban areas.
I don't have much hope they will be plugged in any time soon now, but domestic service was clearly the original intent.


And see viewtopic.php?f=11&t=8332&start=40#p83752
HKBN say they "aim to cover all 100,000 village homes in the territory"
But don't hold your breath.


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 Post subject: Re: 'Broad'band internet
PostPosted: Thu Apr 09, 2015 6:34 am 
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HKT just informed me, after I complained to them that most of the time my internet connection is too slow to watch a Youtube video through to the end non-stop, that they are raising my monthly fee from $208 to $316. This is totally outrageous! That's a 52% increase for service that hardly passes for broadband at all!
Does anyone have any suggestions? Alternatives?
They have chosen to let us all suck an egg here with crap connections, while laughing straight in our faces as they slip their filthy thieving fingers into our wallets! It's time for some sort of organised action plan against them via media or whatever!

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 Post subject: Re: 'Broad'band internet
PostPosted: Thu Apr 09, 2015 8:27 am 
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how about prepaid sim card?

is there any plan that can reach the broadband speed and unlimited?


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 Post subject: Re: 'Broad'band internet
PostPosted: Thu Apr 09, 2015 7:56 pm 
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Prepaid SIM hourly/daily/weekly passes are considered 'unlimited' but their price quickly adds up if used on a daily basis and most mobile providers appear to ban tethering so one is stuck with a single mobile or SIM-equipped tablet.

The only unlimited plans I'm aware of are throttled 384Kbps to sub-1Mbps plans for around $100 a month. They can be useful as backup service (although those daily passes do that as well, esp. if tethering is allowed) but they're obviously way too slow to even consider channel bonding which can incur ~20% bandwidth tax plus the added cost and complexity.

The despots of Lamma's networks at PCCW are likely to prioritize their own " commercial broadband TV" packets over other traffic and that is why particularly video streams from "external" sources rarely if ever reach reasonable speeds even in terms of our outdated "3-4Mbps" DSL service. Forget foreign concepts like network neutrality or competing on price and quality of service. This is Hong Kong.

I just noticed Alan's post above about HKBN having some kind of plans to spice up life in the villages. 100Mbps for $99? Where do I sign up?

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 Post subject: Re: 'Broad'band internet
PostPosted: Fri Apr 10, 2015 11:23 am 
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I am a heavy pc gamer, I think Netvigator is still the only option

I was living here 10 years ago and I will move to Lamma again very soon


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 Post subject: Re: 'Broad'band internet
PostPosted: Fri Apr 10, 2015 8:00 pm 
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Well for DSL you can also use Netfront (aka 2012 Ltd).
http://netfront.net/index.php/en/servic ... connection

Basically the same service, but you can get a shorter commitment than the 2 years PCCW demands.

Otherwise, check out wireless G3/4 services, but availability depends on location, and may have data caps.


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 Post subject: Re: 'Broad'band internet
PostPosted: Wed Jun 10, 2015 11:13 am 
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I don't suppose the netvigator 'salesman' by the ferry pier was plugging a faster service by any chance?


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 Post subject: Re: Broadband Internet
PostPosted: Mon Sep 14, 2015 9:03 am 
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Interesting story in SCMP today:

A digital dark age:
Residents of Hong Kong's outlying islands bemoan 'dismal' broadband speeds


Islanders say they are being left behind the rest of the city, which has some of the fastest broadband connections in the world

Lantau residents Robert Clark (left) and Merrin Pease display the slow internet speeds in Mui Wo using an iPad. Clark set up the group Islands Broadband Concern to push for a better service.

PUBLISHED: Monday, 14 September, 2015, 12:02am
by Sarah Karacs - sarah.karacs@scmp.com


Residents of Hong Kong's outlying islands have complained about their "dismal" broadband internet service, with 82 per cent of 186 survey respondents saying they were "dissatisfied" or "very dissatisfied" with the fixed-line service provided by PCCW subsidiary HKT.

Broadband speeds in southern Lantau Island, Lamma Island, Peng Chau and Cheung Chau average around 4.59 megabits per second, according to a survey conducted by a group called Islands Broadband Concern, set up to push for a better fixed-line broadband service. That speed is less than one-twentieth of the Hong Kong average, which has been cited as the second fastest in the world.

"There's a lot of anger and frustration about this. Dozens of complaints are raised every few days. The service keeps cutting out," said Lantau resident Robert Clark, who set up the group which has since sent a letter to PCCW detailing the survey findings in the hope of opening a dialogue with the provider, which enjoys a de facto monopoly on outlying islands. "The network has been allowed to run down. They need to renew and bring it up to service, but we're at the bottom of the list of PCCW's priorities," he said.

Read more...
(We've been warned repeatedly by SCMP NOT to re-publish their stories, only 3 paragraphs of each story are fine. Paywall @ $100/month from the 2nd year!)


New Closed Facebook Group Islands Broadband Concern,
in addition to the local Facebook Group Faster Broadband for Lamma


Attachments:
Islands-Broadband-Concern-Group-logo-wp.jpg
Islands-Broadband-Concern-Group-logo-wp.jpg [ 58.89 KiB | Viewed 1566 times ]

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 Post subject: Re: Broadband Internet
PostPosted: Mon Sep 14, 2015 3:53 pm 
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Govt statement at the end of the story:

"Network coverage and the adoption of access technologies and speed are primarily based on the commercial considerations," commerce minister Greg So Kam-leung told lawmakers in May. "The Communications Authority considers it inappropriate to set a standard."

i.e., PCCW can charge what they like and deliver what they like, and it's all good.


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 Post subject: Re: Broadband Internet
PostPosted: Fri Sep 25, 2015 1:22 pm 
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SCMP Letters, 25 September 2015

Lee Faulkner wrote:
Regulator turning deaf ear over HKT

I have recently had reason to complain to the Office of the Communications Authority (Ofca) about the appalling service meted out to me by HKT on Lamma Island.
In its reply, the authority told me that in a fully liberalised market, it should not interfere in matters affecting the service quality, maintenance arrangements and complaints handling provided by telecom companies.
In a fully liberalised market, with proper and reliable consumer information, it is true that consumers can indeed rely on the workings of the market to deal with their grievances - if they don't like one company, they cancel their contracts and go to another.
However, on Lamma and other outlying islands, we are stuck with the fact that HKT operates as a de facto monopoly.
Residents cannot, therefore, rely on the benefits of a "fully liberalised market" as we have nowhere else to go. We are stuck with an omnipotent HKT.
If Ofca will not exercise its powers to protect our interests, then the only other option for us is to use the courts, which takes time, patience and money.
While I agree with Ofca's position in the parts of Hong Kong where a free market does actually exist, it must look very hard at its role in supporting customers who live in the outlying islands.
Regulators exist to prevent companies abusing their licences and to protect against the failures of the market, and there is no doubt that we need their protection.

Lee Faulkner, Lamma


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 Post subject: Re: Broadband Internet
PostPosted: Sat Sep 26, 2015 5:23 pm 
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Havr given up on my wired connection and just use my 4G LTE connection which does the job very well. Once my contract is up I will not renew. This is not perfect but at least PCCW will not get my money for a pathetic service. One a week day at 4am I get abiut 2mb, would pay a lot more for the 4mb average in the outlaying islands quoted above. Does anyone have a Internet TV sunscription on the island. How does this work?


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